With a few exceptions, you may return your order for an exchange or a refund within 5 days of delivery.
Before returning your item, you must notify us via e-mail OR using our contact for located here. Returns must be shipped by a service that provides tracking. We only refund shipping costs if the return is a result of our error.
We do not accept returns of any item that shows clear signs of use, is damaged or is missing parts. This means any bend or crease as we cannot sell these items as new. Any items that are accepted for return will incur a 15% restocking fee and shipping charges will not be returned. Custom Ordered Straps, Samples and Clearance Items may NOT be returned. Keep in mind, our products are subject to color variations such as often occur with leather and other natural materials.
We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.